The Petshop Leads the pack in Supply Chain Innovation

The Petshop, the Middle East’s premier retailer of pet products and aquatics, is embarking on a supply chain transformation. Joining forces with Slimstock, the leading retailer will adopt AI-powered supply chain planning technology to enhance operational agility and further solidify its reputation for exceptional product availability.

Underpinned by its mission to bring joy to the lives of pets and their pet parents, the retailer is synonymous with quality and convenience. Founded in 2011, The Petshop has grown from a small operation in Dubai into the region’s largest pet retailer. Today, the business spans seven locations across the UAE, including two flagship Megastores and a comprehensive online store.

Embracing Digital Supply Chain Technology

The Petshop will adopt Slimstock’s award-winning supply chain planning platform as part of the transformation initiative. Leveraging AI & machine learning, the advanced supply chain solution will help the retailer to anticipate shifting customer demand to:

• Ensure efficient and dynamic assortment planning.
• Optimise warehouse capacity to support continued growth.
• Unlock data-driven insights to empower decision-making.

David Assis, Supply Chain Director explains: “This upgrade will enhance our supply chain capabilities, underpinning our Sales and Operations Planning (S&OP) processes as we deliver a superior customer experience. With Slimstock’s impressive product roadmap, the possibilities for future optimisation are endless.”

A local partner for operational excellence

After reviewing several vendors, Slimstock’s local presence in the UAE was pivotal in The Petshop’s decision to collaborate with Slimstock.

David Assis highlights, “The main differentiator was the local presence of the Slimstock team, from pre-sales to the implementation process and post-implementation support. The expertise of Slimstock’s consultants is also a key factor in helping us drive business discussions and shape the future of our supply chain organisation.”

On the potential of working together with The Petshop, Rachid Labrik, VP, MEA had this to say, “The ambitious growth plans that The Petshop is pursuing are truly impressive. At Slimstock, we thrive on partnering with visionary companies like The Petshop to deliver immense value to their customers. Our platform will empower The Petshop to maximize the customer experience by providing comprehensive end-to-end visibility of their supply chain.”

About The Petshop:

Established in 2011, The Petshop is the leading pet specialist retailer in the Middle East, offering an extensive range of high-quality pet supplies. The Petshop has seven stores in the UAE, including two flagship locations in Dubai Investment Park, Dubai and Al Reem Island. Abu Dhabi, also an online store with over 12,000 products and delivering in all Emirates of the UAE. In addition to selling products, The Petshop offers a variety of pet-related services, including pet relocation and mobile and in-store grooming for cats and dogs. With a commitment to enhancing the lives of pets and their owners, The Petshop has seamlessly blended traditional retail with cutting-edge e-commerce to create a comprehensive and convenient shopping experience.

About Slimstock:

For more than 30 years, Slimstock is committed to creating more sustainable supply chains. By empowering planning teams to make better supply chain decisions, Slimstock helps businesses to eliminate waste; both in terms of time and resources as well as talent. Since the inception in 1993, Slimstock has assembled a team of over 450 professionals that share the same passion for making supply chains run more efficiently. With the combination of the award-winning Slim4 platform and a dedicated global team of consultants and architects, 1600+ customers count on us every day to boost availability, reduce supply chain costs, and mitigate risk.